Return & Refund Policy

At LIVAMIND, we follow strict quality control measures to ensure that every product is delivered in perfect condition. Please read our Return & Refund Policy carefully before placing an order.


Eligibility for Returns

Returns are accepted only under the following conditions:

The product is damaged during transit,or

The product is defective or not functioning at the time of delivery.


Return Request Timeline

Any return request must be raised within 24 hours of delivery.

Customers must provide clear photos or videos as proof of damage or defect.

Requests submitted after 24 hours or without valid evidence will not be approved.



Return Shipping Fee

If a return is approved, a return shipping charge of ₹165 will be applicable.


Non-Returnable Cases

Returns will not be accepted in the following cases:

Incorrect order placed by the customer

Change of mind after delivery

Minor packaging damage that does not affect product functionality

Products returned without original packaging, accessories, or proof



Refund Process

Once the returned product is received and inspected, the refund will be processed.

Refunds are initiated within 5–7 business days after approval.

The refund will be made using the original payment method or as per applicable store policy.


Important Notes

We encourage customers to place orders only after reviewing product details carefully. This policy helps us maintain fair pricing and service quality for all customers.

There is no direct option on the website to return the product.If you want to return it, please message us on email.

For any support or queries related to returns or refunds,please contact our customer support Email 

Email ID livamindstore@gmail.com